This project focuses on building a scalable, production-ready call center platform that bridges low-level telephony infrastructure with a modern web-based control system.
The Asterisk layer handles SIP communication, dialplan execution, IVR flows, and high-concurrency call routing, while the Laravel CMS provides a powerful interface for managing extensions, configuring call logic, and monitoring system activity in real time.
The system is designed to handle large-scale deployments, allowing non-technical users to control complex telephony behavior without directly interacting with configuration files.
